Your privacy at Batinwin matters deeply to us. On this page, we clearly explain what data we collect, why we collect it, how it is stored, who it is shared with, and what rights you have. No hidden terms.
Key highlights of Batinwin's privacy policy at a glance
All your data is protected with 256-bit SSL encryption during transmission. There is no opportunity for third parties to intercept it.
Batinwin never sells your personal data to advertising companies or any other third party — this is a core part of our policy.
Your password cannot be seen by any Batinwin staff member — it is stored in hashed form and is unreadable to anyone.
Your consent is required for marketing communications. You can opt out at any time with no impact on your account.
You may request deletion of your data after closing your account. We will honour that request unless we are required by law to retain certain information.
Batinwin's Privacy Policy is written in plain, straightforward language — not dense legal text — so anyone can understand it.
If you have questions about your data:
support@batinwin.bestImportant Notice: By creating an account and using Batinwin, you are considered to have read and agreed to this Privacy Policy. If anything is unclear, please contact our support team — we are happy to explain everything in Bengali.
This Privacy Policy applies to Batinwin (https://batinwin.best) and all its services. It clearly sets out what data we collect, why we collect it, how we store it, and what control you have over it.
Batinwin believes data privacy is a fundamental right. We collect only what is necessary — nothing more. This policy has been written in plain language with our Bangladeshi users in mind.
This policy is built in line with international data protection standards (GDPR-aligned). You will be notified at your registered email address of any changes, and the update date on this page will be revised accordingly.
Batinwin collects different types of data from you at different stages. The table below provides a full breakdown:
| Data type | Example | When It Is Collected |
|---|---|---|
| Identity information | Name, date of birth, gender | At the time of registration |
| Contact Information | Mobile number, email address | At the time of registration |
| Identity document details | National ID Number | During account verification |
| Financial information | Mobile banking number (bKash/Nagad) | At the time of deposit/withdrawal |
| Transaction history | Deposit, withdrawal, and betting records | Automatically on every transaction |
| Technical Information | IP address, device, browser | Collected automatically on every visit |
| Behavioral data | Which games you play and how long you spend on them | Collected automatically during use |
We never store your password in plain text — it is kept in hashed form. Never enter your mobile banking PIN on Batinwin — we will never ask for it.
Batinwin uses your data only for specific, defined purposes — never indiscriminately. The primary purposes are:
Batinwin never uses your data beyond its original purpose. If your data is needed for a new purpose, you will be informed in advance and your consent obtained where required.
Batinwin shares your data only on a limited basis and for specific reasons. Under no circumstances is your data sold.
Your data is not shared with any parties beyond those listed above. It is never passed to advertisers or data brokers — this is against Batinwin's core principles.
Batinwin does not retain your data longer than necessary. Retention periods vary depending on the type of data:
Once the retention period expires, your data is automatically deleted or anonymised. If you request early deletion, we will comply unless we are legally required to retain it.
Batinwin uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent you from logging in to Batinwin.
Your financial data is the most sensitive of all — which is why Batinwin takes maximum precautions to protect it.
No Batinwin staff or support agent will ever ask for your mobile banking PIN, OTP, or password. If anyone does, it is fraudulent — please report it to us immediately.
As a Batinwin member, you have certain specific rights regarding your personal data:
You can request to see all the data we hold about you. We will provide it within 30 days of your support request.
If any of your details are incorrect, you can request a correction. Verification may be required before registered information is changed.
After closing your account, you may request that your data be deleted. Please note that where legal obligations exist, full deletion may not always be possible.
In certain circumstances, you may request that the processing of your data be restricted.
You can request a copy of your personal data in a readable format at any time.
You can opt out of marketing emails and notifications at any time — this will not affect your account in any way.
To exercise any of these rights, email our support team at support@batinwin.best — you're welcome to write in Bengali.
Batinwin strictly does not collect or retain data from anyone under the age of 18. Our services are intended exclusively for adults.
Date of birth is verified at registration. If it is later found that a member is under 18, their account will be closed immediately and all associated data will be deleted.
If you suspect a minor you know is using Batinwin, contact us immediately and we will act without delay.
When you play games on Batinwin, you are effectively using the game provider's platform — even though you remain within the Batinwin interface. These providers may have their own data policies.
When making payments via bKash, Nagad, or Rocket gateways, the respective provider's own privacy policy applies. Batinwin is not responsible for the data practices of those third-party providers.
If Batinwin's website contains links to external sites and you choose to visit them, those sites' own privacy policies apply — Batinwin takes no responsibility for their practices.
Batinwin may update this Privacy Policy at any time — due to changes in law, the addition of new services, or security improvements.
If you would like a history of policy changes, contact support and we will provide a copy of previous versions.
For any questions, complaints, or to exercise your data rights regarding this Privacy Policy, please reach out through the following channels:
Privacy@batinwin.best or support@batinwin.best — you are welcome to write in Bengali. We typically respond within 7 business days.
Click the chat button at the bottom right of any page. Bengali support is available 24/7.
Frequently asked questions about privacy and your gaming experience